1. Acceptance of Terms

Welcome to The Friend Brand. By accessing or using our website, purchasing products, or interacting with our services, you agree to follow these Terms and Conditions. If you do not agree with these terms, please do not use our website.

2. About These Terms and Conditions

The Friend Brand provides comfort, mobility, wellness, home, and lifestyle products designed to improve everyday living. These Terms and Conditions apply to visitors, customers, and others who use The Friend Brand website or purchase products from us.

3. Products and Pricing

We strive to provide accurate product descriptions, images, pricing, and availability information. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Unless otherwise stated, we list all prices in U.S. Dollars (USD).

4. Orders and Payment

When you place an order, you represent that all information you provide is accurate and complete.

In addition, we reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders we suspect involve fraud, unauthorized activity, or violations of these Terms and Conditions.

We must receive and successfully process payment before shipping an order.

5. Shipping

Shipping times are estimates and are not guaranteed. For example, carrier delays, weather conditions, holidays, or other circumstances beyond our control may affect delivery dates.

For more information about order processing, delivery, and tracking, please review our Shipping Policy.

6. Returns and Refunds

Our Refund & Returns Policy governs returns, refunds, and exchanges. Therefore, by placing an order, you agree to the terms outlined in that policy.

For additional information, please review our Refund and Return Policy.

7. Intellectual Property

The Friend Brand or its licensors own the content on this website, including text, graphics, logos, images, product descriptions, designs, and trademarks. In addition, applicable intellectual property laws protect this content.

You may not copy, reproduce, distribute, modify, or use this content without prior written permission.

For general information about U.S. copyright law, visit the U.S. Copyright Office.

8. Limitation of Liability

To the fullest extent permitted by law, The Friend Brand shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

In addition, our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Product Use

Customers are responsible for using products safely and following any instructions provided with the product.

Therefore, The Friend Brand is not responsible for damages, injuries, or losses resulting from misuse, improper installation, unauthorized modifications, or failure to follow product instructions.

10. Privacy

Your Privacy Policy also governs your use of this website. It explains how we collect, use, and protect your information.

For more information about how we handle personal information, please review our Privacy Policy.

11. Third-Party Services

Our website may contain links to third-party websites or services. However, The Friend Brand does not control and is not responsible for the content, policies, or practices of those third-party websites or services.

12. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. When we make updates, we will post them on this page with a revised effective date.

Therefore, your continued use of the website after we post changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

The Friend Brand

Email: support@thefriendbrand.com

We will make reasonable efforts to respond to inquiries promptly.