FREE U.S. SHIPPING | 10% OFF YOUR FIRST ORDER | USE CODE: WELCOME10

The Friend Brand logo

CONTACT US

Contact Us at The Friend Brand whenever you need help with a product, order, customer service question, or general inquiry. Whether you are shopping for one of our products or already own a Friend Brand product, our goal is to make it easy to reach us when you need assistance.

Contact The Friend Brand customer support
WE'D LOVE TO HEAR FROM YOU

Our customer support team is available to help with questions about The Friend Brand products, product information, ordering, shipping, and other customer service needs. Use the contact form on this page to send us a message, and please include as much information as possible so we can better assist you.

If your question concerns an existing order, including your order number and the name or email address associated with the purchase can help us identify your order more quickly.


PRODUCT QUESTIONS

Have a question before making a purchase? Contact Us and tell us which Friend Brand product you are interested in. We can help with general product information, features, intended uses, and other questions that may help you decide which product is right for your needs.

You can also visit our Shop to browse The Friend Brand collection and learn more about the products currently available.


ORDER & SHIPPING SUPPORT

If you have a question about an order, shipment, or delivery, send us the details through the form below. Please provide your order number whenever possible. You can also visit our Order Tracking page to check the status of your shipment.


For packages shipped through USPS, you can visit the official USPS website for additional carrier tracking and delivery information.



Business Hours

Monday – Friday

9:00 AM – 5:00 PM EST

We do our best to respond to all inquiries as quickly as possible.

Looking for one of our products?


Visit our Shop to browse The Friend Brand collection.