1. Acceptance of Terms

Welcome to The Friend Brand. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

2. About Us

The Friend Brand provides comfort, mobility, wellness, home, and lifestyle products designed to improve everyday living.

3. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

4. Orders and Payment

By placing an order, you represent that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or violations of these Terms & Conditions.

Payment must be received and successfully processed before an order is shipped.

5. Shipping

Shipping times are estimates and are not guaranteed. Delivery dates may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Returns, refunds, and exchanges are governed by our Refund & Returns Policy. By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, designs, and trademarks, is the property of The Friend Brand or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Friend Brand shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Product Use

Customers are responsible for using products safely and according to any provided instructions. The Friend Brand is not responsible for damages, injuries, or losses resulting from misuse, improper installation, unauthorized modifications, or failure to follow product instructions.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website following any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

The Friend Brand

Email: support@thefriendbrand.com

We will make reasonable efforts to respond to inquiries promptly.